Our 100% Rent Guarantee

Ensuring that your rent gets paid on time every month is a big deal. For most of us, it’s our largest monthly financial payment. We’ve built out the most convenient and secure way to pay your rent and we’ll stand behind the integrity of our platform any day of the week.

That’s why we’re proud to offer all rent payers our Rent Guarantee.

If your rent arrives late.

And your landlord charges a late fee, we will reimburse you up to $50 in late fees. Please provide us with any documentation that you have for the late fee so that we can refund that to the card charged.

If your rent doesn’t arrive at all.

Not only will we reimburse up to $50 in late fees to your card, but we will re-issue that check and expedite shipping to your landlord.

Our Terms of Service outlines how to file a claim in the event there's a problem with your rent payment

We also promise to make the process of filing a resolution easy on you. When you file a payment resolution on [email protected], we will get back to you within just a few business hours.

Because this is how we do business.